When a customer reaches out, your team should be aligned
No duplicate replies or repeat conversations
Whether Sarah started the conversation or Mike needs to follow up, full context is right there so customers never have to repeat themselves.
No more "I thought you were handling that call"
When a customer calls, everyone knows who's responding and what's already been said, so nothing falls through the cracks.
Handle high volumes without breaking a sweat
When 20 customers text at once, you can easily see who on your team is already responding and jump in where needed
3x
more collaboration
Quo has transformed how our team collaborates, with intuitive features that make it incredibly easy to transfer calls, monitor teammate activity, and add detailed notes to every interaction. We can effortlessly scale by adding new numbers as we expand into different territories.
Maureen Jones
Partner/Senior Recruiter @ Loophire
Powerful collaboration made simple
Shared numbers
Shared phone numbers enable seamless 24/7 customer interactions by allowing multiple team members to collaborate on conversations while maintaining complete message history and context.
Group messaging
Multiple team members can collaborate on customer conversations while maintaining a single, professional voice - everyone sees what's been said and can contribute.
Ring order
Control exactly how calls reach your team - ring the right person first, try groups in order, or ring everyone simultaneously so customers get answered quickly by the most appropriate team member every time.
Design your call routing visually with drag-and-drop simplicity - see exactly how calls will flow, easily set up after-hours menus, route VIP customers to specific team members, and make changes without technical headaches or disrupting customer experience.
Harness the power of AI to generate transcripts and automate note-taking using advanced speech-to-text technology. Call summaries make it easy to get context from previous conversations in seconds while suggesting next steps.
Sona, your AI agent, answers calls 24/7, handles common questions, captures key details, and ensures every customer interaction is logged. It’s like having an always-on receptionist — so you can focus on growing your business.
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