> ## Documentation Index
> Fetch the complete documentation index at: https://www.quo.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Get a transcription for a call

> Retrieve a detailed transcript of a specific call identified by its unique call ID. This endpoint supports transcripts for both regular calls and calls handled by Sona. Call transcripts are only available on business and scale plans.



## OpenAPI

````yaml https://openphone-public-api-prod.s3.us-west-2.amazonaws.com/public/openphone-public-api-v1-prod.json get /v1/call-transcripts/{id}
openapi: 3.1.0
info:
  title: Quo Public API
  version: 1.0.0
  description: API for connecting with Quo.
  contact:
    name: Quo Support
    email: support@quo.com
    url: https://support.quo.com/
  termsOfService: https://www.quo.com/terms
servers:
  - description: Production server
    url: https://api.quo.com
security:
  - apiKey: []
tags:
  - description: Operations related to the organization's A2P registration
    name: A2P Registration
  - description: Operations related to calls placed by an AI agent
    name: Agent Calls
  - description: Operations related to text conversations held by an AI agent
    name: Agent Conversations
  - description: Operations related to calls
    name: Calls
  - description: >-
      Operations related to call summaries, including AI-generated summaries and
      Sona voice assistant summaries
    name: Call Summaries
  - description: >-
      Operations related to call transcripts, including AI-generated transcripts
      and Sona voice assistant transcripts
    name: Call Transcripts
  - description: Operations related to contacts
    name: Contacts
  - description: Operations related to contact shares
    name: Contact Shares
  - description: Operations related to contact notes
    name: Contact Notes
  - description: Operations related to contact properties
    name: Contact Properties
  - description: Operations related to conversations
    name: Conversations
  - description: Operations related to workspace invitations
    name: Invites
  - description: Operations related to text messages
    name: Messages
  - description: Operations related to the organization
    name: Organization
  - description: Operations related to phone numbers
    name: Phone Numbers
  - description: Operations related to users
    name: Users
  - description: Operations related to webhooks
    name: Webhooks
  - description: >-
      Operations related to webhook events, including delivery history and test
      events
    name: Webhook Events
paths:
  /v1/call-transcripts/{id}:
    get:
      tags:
        - Calls
      summary: Get a transcription for a call
      description: >-
        Retrieve a detailed transcript of a specific call identified by its
        unique call ID. This endpoint supports transcripts for both regular
        calls and calls handled by Sona. Call transcripts are only available on
        business and scale plans.
      operationId: getCallTranscript_v1
      parameters:
        - in: path
          name: id
          required: true
          schema:
            description: Unique identifier of the call associated with this transcript.
            examples:
              - AC3700e624eca547eb9f749a06f2eb1
            type: string
            pattern: ^AC(.*)$
          example: AC3700e624eca547eb9f749a06f2eb1
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                type: object
                required:
                  - data
                properties:
                  data:
                    type: object
                    required:
                      - callId
                      - createdAt
                      - dialogue
                      - duration
                      - status
                    properties:
                      callId:
                        type: string
                        description: >-
                          The unique identifier of the call to which this
                          transcript belongs.
                        examples:
                          - ACea724hac8c30465bcbcff0b76e4c1c7b
                        example: ACea724hac8c30465bcbcff0b76e4c1c7b
                      createdAt:
                        description: >-
                          The timestamp when the transcription was created, in
                          ISO 8601 format.
                        examples:
                          - '2022-01-01T00:00:00Z'
                        example: '2022-01-01T00:00:00Z'
                        type: string
                        format: date-time
                      dialogue:
                        anyOf:
                          - type: array
                            items:
                              type: object
                              required:
                                - content
                                - start
                                - end
                                - identifier
                                - userId
                              properties:
                                content:
                                  type: string
                                  description: >-
                                    The transcribed text of a specific dialogue
                                    segment.
                                  examples:
                                    - Hello, world!
                                  example: Hello, world!
                                start:
                                  type: number
                                  description: >-
                                    The start time of the dialogue segment in
                                    seconds, relative to the beginning of the
                                    call.
                                  examples:
                                    - 5.123456
                                  example: 5.123456
                                end:
                                  type: number
                                  description: >-
                                    The end time of the dialogue segment in
                                    seconds, relative to the beginning of the
                                    call.
                                  examples:
                                    - 10.123456
                                  example: 10.123456
                                identifier:
                                  anyOf:
                                    - type: string
                                      description: >-
                                        The phone number of the participant who
                                        spoke during this dialogue segment.
                                      examples:
                                        - '+19876543210'
                                      example: '+19876543210'
                                    - type: 'null'
                                userId:
                                  anyOf:
                                    - description: >-
                                        The unique identifier of the Quo user
                                        who spoke during this dialogue segment.
                                        Null for external participants or if
                                        user identification is not available.
                                      examples:
                                        - US123abc
                                      example: US123abc
                                      type: string
                                      pattern: ^US(.*)$
                                    - type: 'null'
                            description: >-
                              An array of objects representing individual
                              segments of the transcribed conversation. Null if
                              the transcription is not available or in progress.
                          - type: 'null'
                      duration:
                        type: number
                        description: The total duration of the transcribed call in seconds.
                        examples:
                          - 100
                        example: 100
                      status:
                        type: string
                        enum:
                          - absent
                          - in-progress
                          - completed
                          - failed
                        description: The status of the call transcription.
                        examples:
                          - completed
                        example: completed
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                type: object
                required:
                  - message
                  - code
                  - status
                  - docs
                  - title
                properties:
                  message:
                    type: string
                  code:
                    type: string
                    const: '0600400'
                  status:
                    type: number
                    const: 400
                  docs:
                    type: string
                    const: https://quo.com/docs
                  title:
                    type: string
                    const: Bad Request
                  trace:
                    type: string
                  errors:
                    type: array
                    items:
                      type: object
                      required:
                        - path
                        - message
                        - schema
                      properties:
                        path:
                          type: string
                        message:
                          type: string
                        value: {}
                        schema:
                          type: object
                          required:
                            - type
                          properties:
                            type:
                              type: string
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                type: object
                required:
                  - message
                  - code
                  - status
                  - docs
                  - title
                properties:
                  message:
                    type: string
                  code:
                    type: string
                    const: '0600401'
                  status:
                    type: number
                    const: 401
                  docs:
                    type: string
                    const: https://quo.com/docs
                  title:
                    type: string
                    const: Unauthorized
                  trace:
                    type: string
                  errors:
                    type: array
                    items:
                      type: object
                      required:
                        - path
                        - message
                        - schema
                      properties:
                        path:
                          type: string
                        message:
                          type: string
                        value: {}
                        schema:
                          type: object
                          required:
                            - type
                          properties:
                            type:
                              type: string
        '403':
          description: Forbidden
          content:
            application/json:
              schema:
                type: object
                required:
                  - message
                  - code
                  - status
                  - docs
                  - title
                properties:
                  message:
                    type: string
                  code:
                    type: string
                    const: '0600403'
                  status:
                    type: number
                    const: 403
                  docs:
                    type: string
                    const: https://quo.com/docs
                  title:
                    type: string
                    const: Forbidden
                  trace:
                    type: string
                  errors:
                    type: array
                    items:
                      type: object
                      required:
                        - path
                        - message
                        - schema
                      properties:
                        path:
                          type: string
                        message:
                          type: string
                        value: {}
                        schema:
                          type: object
                          required:
                            - type
                          properties:
                            type:
                              type: string
        '404':
          description: Not Found
          content:
            application/json:
              schema:
                type: object
                required:
                  - message
                  - code
                  - status
                  - docs
                  - title
                properties:
                  message:
                    type: string
                  code:
                    type: string
                    const: '0600404'
                  status:
                    type: number
                    const: 404
                  docs:
                    type: string
                    const: https://quo.com/docs
                  title:
                    type: string
                    const: Not Found
                  trace:
                    type: string
                  errors:
                    type: array
                    items:
                      type: object
                      required:
                        - path
                        - message
                        - schema
                      properties:
                        path:
                          type: string
                        message:
                          type: string
                        value: {}
                        schema:
                          type: object
                          required:
                            - type
                          properties:
                            type:
                              type: string
        '500':
          description: Unknown Error
          content:
            application/json:
              schema:
                type: object
                required:
                  - message
                  - code
                  - status
                  - docs
                  - title
                properties:
                  message:
                    type: string
                  code:
                    type: string
                    const: '0601500'
                  status:
                    type: number
                    const: 500
                  docs:
                    type: string
                    const: https://quo.com/docs
                  title:
                    type: string
                    const: Unknown
                  trace:
                    type: string
                  errors:
                    type: array
                    items:
                      type: object
                      required:
                        - path
                        - message
                        - schema
                      properties:
                        path:
                          type: string
                        message:
                          type: string
                        value: {}
                        schema:
                          type: object
                          required:
                            - type
                          properties:
                            type:
                              type: string
      security:
        - apiKey: []
components:
  securitySchemes:
    apiKey:
      in: header
      name: Authorization
      type: apiKey

````